Shipping policy
Shipping Policy
Order Processing
- Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
- Once your order has been dispatched, you'll receive a confirmation email with tracking details (if available).
UK Delivery
- Standard Delivery: 2–5 business days
- Express Delivery: 1–2 business days (if selected at checkout)
Shipping charges are calculated at checkout unless free shipping is offered.
International Shipping
- We ship to selected countries. Delivery times vary by destination.
- Customers are responsible for any customs duties, import taxes, or other fees charged by their country.
Delays
While we aim to deliver orders on time, delays caused by couriers, weather, customs, or other unforeseen circumstances are outside our control.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can investigate with the courier.
Contact Us
If you have any questions about shipping, please contact us at